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Support Specialist

As a support specialist you’ll be handling enquiries from our users via our ticketing system (Zendesk), helping them resolve technical issues with the help of our developers, and managing subscription / payment requests.


  • Excellent written and verbal English and German
  • First-rate computer skills
  • Good understanding of web technologies (browsers, HTML, …)
  • Bonus: Experience in customer support
  • Good communication, team and organizational skills
  • Patience and cooperation with our clients

Our offer

  • Small, highly motivated team
  • Competitive annual salary starting from 28.000 Euros gross, depending on experience 
  • Strong focus your technological advancement 
  • Work independently and with the newest technologies
  • Startup atmosphere (BBQs on the roof, annual company retreats, ...)
  • Location: Vienna, Austria


Annual team getaway, as well as Hacky Fridays every week to work on your personal projects.

Personal Development

We take your development seriously and support you both in-house with mentorship and externally with sponsored conferences.

Team Spirit

We really like the products, but also one another. Going out together, BBQs and much more can be part of the job for anyone who’d like to join!


Although we have a pretty cool office, we also understand that you wanna work from home sometimes. You’re welcome with whatever hardware you’d like!


Weekly (non-compulsory!) runs at the Donau Kanal and in-office Yoga.


We work hard and play hard. Our office is equipped with darts, a foosball-table, a PS4, an N64 and a Nintendo Wii.

Send your CV to
or if you really want to impress us:

Make a mind map

Contact person: Lena Kowarc